Built for Home Service Businesses
lapio sends branded review requests to new customers, reactivates your existing customer list, and automatically follows up with past customers to rebook. Stay busy without chasing anyone.
Built for home service businesses
Simple Process
Link your CRM (Jobber, Housecall Pro, ServiceTitan) or simply upload a CSV of existing customers. Setup takes under 20 minutes.
Branded review requests go to new customers after every job. Reactivation messages go to your existing list. Repeat nudges go to anyone who hasn't rebooked in 30, 60, or 90 days.
5-star reviews roll in from new and existing customers. Past customers rebook automatically. Your Google ranking rises and you win more jobs for free.
Features
Built for HVAC, plumbing, electrical, and every home service trade that runs on reputation and repeat work.
01 · Review Requests
After every job, lapio sends your customer a personalized SMS with a branded image showing your logo, their name, and the service performed. It looks like you sent it yourself, and it converts.
"Showed up same day and fixed our AC in under an hour. Will definitely call again!"
02 · Reactivation
You've served hundreds of customers who never left a review. Upload your existing list as a CSV or spreadsheet and lapio sends them branded review requests immediately.
03 · Repeat
Customers who haven't rebooked after 30, 60, or 90 days get an automatic SMS or email nudge. Keep your schedule full year-round without a single manual follow-up call.
Why It Matters
Your rating is the first thing a potential customer sees. These numbers explain why it's the highest-leverage thing you can improve.
The Difference
Most businesses rely on customers remembering to leave a review. Most don't. lapio fixes that automatically.
Or forgetting entirely after a long day on the job.
While your review count stays flat, theirs grows every week.
Silence looks like you don't care, damaging trust with future customers.
No data on which jobs, techs, or campaigns drive the most reviews.
Spending to overcome a weak reputation that automation could fix for pennies.
Personalized, timed perfectly, without you thinking about it.
New 5-star reviews rolling in every week, building a moat around your reputation.
AI crafts a professional, on-brand reply within minutes of posting.
See your rating trend, open rates, and conversion data in one place.
Higher ratings and more reviews push you up in Google Maps, for free.
Get Started
Create your account in minutes and start collecting more 5-star reviews automatically.
Welcome to lapio. Check your email for next steps to get started.
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Pricing
First 2 months free on every plan. No credit card required.
Perfect for small businesses just getting started.
Sign Up FreeFor businesses actively growing their reputation.
Sign Up FreeFor multi-location businesses at scale.
Sign Up FreeNeed a custom plan? Talk to our team →
FAQ
lapio sends personalized review requests via SMS and email on your behalf. Once you connect your CRM or import a customer list, we automatically trigger messages after each job completes. Every message includes your customer's name and a one-tap link directly to your Google review page.
Asking customers for reviews is completely allowed by Google. What Google prohibits is offering incentives or selectively targeting only customers you expect will rate you positively. lapio asks all customers equally and never filters by expected sentiment, keeping you fully compliant.
lapio is purpose-built for home service businesses: HVAC, plumbing, electrical, roofing, landscaping, tree services, pest control, cleaning, and more. If you do jobs at people's homes and want more Google reviews and repeat bookings, lapio is for you.
Most customers see their first new reviews within 48 hours. Meaningful rating improvement typically follows within 30–60 days. Your conversion rate depends on message timing and personalization, which our onboarding call is specifically designed to optimize for your business.
Absolutely. You can fully customize both SMS and email templates with your brand voice, business name, and job details. We provide high-converting templates to start with, and our team helps fine-tune them during the 1-on-1 onboarding call included with every plan.
After your 14-day trial you'll be prompted to choose a plan and enter billing details to continue. We'll email you a reminder before the trial ends. No surprises. Cancel anytime, no questions asked, no fees.
★★★★★
Sign up in minutes or book a demo to see lapio in action with your own business.
No credit card required · Free 14-day trial · Setup in under 20 minutes